ՔԵՆԴԻ ՀԱՈՒՍԻ ձեռնարկներ և օգտագործողի ուղեցույցներ

ՔԵՆԴԻ ՏՈՒՆ is a consumer electronics company specializing in innovative smart home and access control solutions. The brand is best known for its Sesame Smart Lock series, a line of retrofit smart locks designed to fit over existing deadbolt thumbturns, enabling users to lock and unlock their doors via a smartphone app without replacing the original hardware.

In addition to door locks, CANDY HOUSE produces the Sesame Bike lock, door open sensors, and the SESAME Bot, a robotic actuator for automating traditional switches and buttons. Operating with a philosophy of 'Fast, Superhuman, and Affordable' technology, the company provides products compatible with major smart home ecosystems like Amazon Alexa and Google Assistant.

• How do I reset my CANDY HOUSE Sesame Smart Lock?

  To reset the device, press and hold the reset button until the blue light turns on. Continue holding for approximately 2-3 seconds until the light turns off to complete the reset.

• What type of batteries does the Sesame Smart Lock use?

  The Sesame Smart Lock typically uses CR123A 3V lithium batteries. Sensors and other accessories may use different types, such as CR1632 or CR2.

• Can I use my physical key with the Sesame Smart Lock installed?

  Yes, the Sesame Smart Lock is designed to fit over the thumbturn on the inside of the door, allowing you to continue using your physical key from the outside.

• What should I do if the adhesive on my CANDY HOUSE device fails?

  If the device is removed, the adhesive strength decreases significantly. It is recommended to replace the 3M mounting tape with a new piece before reattaching the device to the door or surface.