TOPWise ձեռնարկներ և օգտագործողի ուղեցույցներ

TOPWise (Shenzhen Topwise Communication Co., Ltd.) is a leading innovator in fintech and retail technology, offering a robust lineup of smart mobile POS terminals, mini thermal printers, smart kiosks, and comprehensive barcode scanning solutions.

Founded in 2005, the company has delivered hundreds of millions of smart devices globally. Their cutting-edge payment systems are widely deployed across the Asia Pacific, Latin America, and Africa, bringing highly secure, convenient, and scalable e-payment capabilities to emerging markets and established retailers alike. With certifications from major financial institutions, TOPWise stands out as a formidable hardware and software provider in the financial technology sector.

• How do I install the driver for the TOPWise PR800W thermal printer?

  Download the driver from the official TOPWise website. Connect your printer via USB or network, double-click the 'Topwise Printer.exe' driver file, follow the installation prompts, and print a test page to confirm success.

• How do I resolve a cutter jam on my TOPWise printer?

  You can turn the printer off and back on after 10 seconds for an automatic reset. If that does not work, gently open the panel and manually rotate the white gear outward until the cutter blade fully retracts.

• What type of paper should be used with TOPWise mobile POS terminals?

  Please use standard thermal printing paper with a thickness of 0.05mm to 0.085mm to ensure optimal printing performance and avoid paper jams.

• How do I connect the TOPWise G2-B wireless barcode scanner?

  For wireless USB usage, plug the receiver into your computer's USB port, and the system will automatically install the driver. For Bluetooth versions, search for 'BARCODE SCANNER' on your device's Bluetooth menu and click to connect.